Privacy Policy/Terms and Conditions

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Bosem Privacy Policy
Last Updated: July 4, 2025

At Bosem (בֹּשֶׂם), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, bosem.com, or purchase our luxury diffuser oils. By using our website, you consent to the practices described below.

1. Information We Collect
We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you create an account, place an order, or contact us.
• Non-Personal Information: Browser type, IP address, device information, and browsing behavior (e.g., pages visited, time spent) collected via cookies and analytics tools.
• Voluntarily Provided Information: Feedback, reviews, or inquiries submitted through forms or customer support.

2. How We Use Your Information
We use your information to:

• Process and fulfill orders, including shipping and payment processing.
• Communicate with you about orders, promotions, or customer service inquiries.
• Improve our website, products, and marketing through analytics and user feedback.
• Send promotional emails or newsletters (with your consent; you may opt out at any time).
• Comply with legal obligations or protect against fraud.

3. How We Share Your Information
We do not sell your personal information. We may share it with:

• Service Providers: Third-party vendors (e.g., payment processors like Stripe, shipping companies) to fulfill orders or operate the website.
• Legal Requirements: If required by law, such as to comply with a court order or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of Bosem’s assets.

4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized ads. You can manage cookie preferences through your browser settings or our website’s cookie consent tool.

5. Data Security
We implement reasonable security measures (e.g., encryption, secure servers) to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request data portability or restrict processing.
  To exercise these rights, contact us at sales@mybosem.com

7. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy practices.

8. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us
For questions about this Privacy Policy, contact:
Bosemsales@mybosem.com
Phone: 407-547-2797

Bosem Terms and Conditions
Last Updated: July 4, 2025

Welcome to Bosem (בֹּשֶׂם), a luxury brand offering diffuser oils at bosem.com. These Terms and Conditions govern your use of our website and services. By accessing or using bosem.com, you agree to these terms. If you do not agree, please do not use our website.

1. Use of the Website

• You must be at least 16 years old to use our website.
• You agree to use the website only for lawful purposes and in accordance with these terms.
• Prohibited activities include: violating laws, infringing intellectual property, transmitting harmful code, or interfering with website functionality.

2. Products and Orders

• Bosem offers luxury diffuser oils (e.g., Nitzan, Layla) for ultrasonic and reed diffusers, inspired by iconic fragrances.
• Product descriptions (e.g., aroma notes, sizes) are accurate to the best of our knowledge but are not guaranteed.
• Orders are subject to availability. We may cancel or limit orders for any reason (e.g., out-of-stock items), with a full refund.
• Prices are in USD and exclude taxes/shipping unless stated.

3. Payment and Shipping

• Payments are processed securely via third-party providers (e.g., Paypal, Stripe). You agree to provide accurate payment information.
• Shipping times and costs vary by location. We are not responsible for delays due to carriers or customs.
• Returns/refunds are accepted within 30 days for unopened products, subject to our Return Policy [Insert Link].

4. Intellectual Property

• All content on bosem.com (e.g., Bosem logo, בֹּשֶׂם, “Rise through Scent,” product descriptions) is owned by Bosem or its licensors and protected by copyright, trademark, and other laws.
• You may not reproduce, distribute, or use our content without written permission, except for personal, non-commercial use.

5. User Content

• Reviews, feedback, or submissions (e.g., via forms) may be used by Bosem for marketing purposes. By submitting, you grant us a non-exclusive, royalty-free license to use, display, and reproduce your content.
• You are responsible for ensuring your content is lawful and non-infringing.

6. Limitation of Liability

• Bosem provides the website and products “as is.” We do not warrant that the website will be error-free or uninterrupted.
• To the fullest extent permitted by law, Bosem is not liable for indirect, incidental, or consequential damages arising from your use of the website or products.
• Our liability is limited to the amount paid for the product or service in question.

7. Indemnification
You agree to indemnify Bosem, its affiliates, and employees from claims, damages, or losses arising from your breach of these terms or misuse of the website.

8. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction, e.g., Delaware], without regard to conflict of laws principles. Disputes will be resolved in the courts of [Insert City/County, e.g., Wilmington, Delaware].

9. Changes to Terms
We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised terms.

10. Termination
We may suspend or terminate your access to the website for violating these terms, with or without notice.

11. Contact Us
For questions about these Terms and Conditions, contact:
Bosem
sales@mybosem.com
Phone: 407-547-2797